At jiliss, your privacy matters. This page explains what personal information we collect, why we collect it, how we use it, and what rights you have as a player based in the Philippines.
When you register and use jiliss, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, emailaddress, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment details, including your preferred Philippine peso payment method, to process deposits and withdrawals securely. When you use our platform, we automatically gather technical data such as your IP address, device type, browser version, and session activity logs. This technical information helps us maintain platform security, detect suspicious activity, and improve the overall experience for players across the Philippines. We may also collect information you voluntarily provide when you contact our support team or respond to optional surveys. All data collection is carried out in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012.
The personal information we collect is used primarily to create and manage your jiliss account, verify your identity, and process your financial transactions in Philippine pesos. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Your gameplay and session data helps us personalise your experience, recommend relevant games, and ensure that our platform performs reliably on mobile devices commonly used in the Philippines. We may use aggregated, anonymised data for internal analytics and product improvement — this data cannot be used to identify you individually. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without your knowledge. If you have opted in to receive promotional communications, we may send you relevant offers; you can withdraw this consent at any time by contacting [email protected].
jiliss does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary to deliver those services. All third-party partners are contractually required to handle your data securely and in compliance with applicable Philippine privacy regulations. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We will never share your personal data with other gaming platforms or unrelated commercial entities without your explicit consent.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations under Philippine law. Financial transaction records are kept for a minimum of five years to comply with anti-money laundering requirements applicable to online gaming operators in the Philippines. If you request account closure, we will deactivate your account promptly; however, certain records may be retained for the legally required retention period even after closure. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised. We review our data retention practices regularly to ensure we are not holding personal information longer than necessary. If you have questions about how long specific types of data are kept, please contact us at [email protected].
As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding your personal information held by jiliss. You have the right to be informed about how your data is collected and used, and to access a copy of the personal information we hold about you at any time. You may request corrections to any inaccurate or incomplete data, and you have the right to object to certain types of processing, including direct marketing. If you believe your data has been processed unlawfully, you have the right to request erasure, subject to any overriding legal obligations we may have to retain it. You also have the right to data portability — meaning you can request that we provide your data in a structured, commonly used format. To exercise any of these rights, please send a written request to [email protected] and we will respond within the timeframe required by applicable law.
We implement a range of technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols, ensuring that your login credentials and payment details remain secure in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our platform infrastructure. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with our legal obligations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jiliss account.
jiliss uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functions such as maintaining your login session and remembering your preferences between visits. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise — this data is used in aggregate and does not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or allow external ad networks to track your activity on the jiliss platform. Our cookie practices are reviewed periodically to ensure they remain aligned with current Philippine privacy standards and user expectations.
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the effective date shown at the top of this page and, where appropriate, notify registered players by email. Your continued use of the jiliss platform after any updates have been posted constitutes your acceptance of the revised policy. We recommend reviewing this page periodically so you are always aware of how your personal information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact [email protected] to discuss your options. Previous versions of this policy are not archived for public access, so we encourage you to save a copy if you wish to keep a record of the current terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiliss handles your personal data, please reach out to our support team at [email protected]. We aim to acknowledge all privacy-related enquiries within one business day and to resolve them as promptly as possible. For general questions about the platform, our FAQ page covers a wide range of topics and may provide the answer you need without delay. If your concern relates to responsible gaming or account management, please visit our FAQ or contact support directly. We are committed to handling all privacy matters with transparency, fairness, and respect for your rights as a player in the Philippines. Your trust is important to us, and we take every privacy enquiry seriously.
Effective date: 2025. This Privacy Policy applies to all players using the jiliss platform in the Philippines.
Your data is safe with jiliss. Join thousands of Filipino players who enjoy slots, live casino, and fish games — with full confidence that their personal information is protected.